River Island has initiated a product recall due to a significant chemical hazard that could affect consumers’ health. The Pink Floral Heat Seal Droplet Bucket Handbag has been removed from shelves after tests revealed elevated levels of lead in the gold chain, which can lead to kidney and circulatory system damage and is especially risky for pregnant individuals. The item code for the affected product is 927917.
In a recent online announcement, River Island emphasized its dedication to product quality and customer safety, stating that the decision to recall the item was made following thorough testing that identified excessive lead levels in the handle. Although the affected areas are small, they are deemed accessible during use, not meeting the brand’s stringent safety standards. Consumers are urged to discontinue using the handbag subject to recall and make arrangements for its return.
While the likelihood of harm is considered low, the toxic nature of lead necessitates precautionary measures. River Island advises consumers to cease using the handbag immediately, store it safely, and await instructions for return. The company expresses regret for any inconvenience caused and pledges full refunds to affected customers.
For returns, customers can send the product to River Island Customer Service at Freepost, MK17 8EW, for both in-store and online purchases. Questions can be directed to customer.services@river-island.com or by calling 03445 766 444.
To stay informed about other product recalls, consumers can visit the Food Standards Agency (FSA) and Chartered Trading Standards (CTS) Institute websites. Additionally, stores will display recall notices for products removed from sale. Notable recent recalls include Tesco’s Celery Fruit and Nut Salad 300g for undeclared mustard and Kendamil infant milk due to a date-related issue. Amazon also recalled a children’s swim vest over drowning concerns related to sizing limits and lack of visibility in water.
