In a significant shift, the traditional copper landline networks across the UK are being phased out in favor of the new “Digital Voice” services by January 2027. This move will transition homes to make calls through their broadband connections instead of the old copper-wire phone network.
The nationwide transition is viewed as a major transformation in UK communications. To expedite the shift away from outdated infrastructure, BT’s Openreach network is actively implementing the “Stop Sell” initiative. This program prohibits providers like BT, Sky, Plusnet, and TalkTalk from offering new copper-based broadband and phone services in affected regions.
The Stop Sell notifications have already been implemented in various parts of the UK, with Openreach confirming further expansion to impact 238 exchange locations and approximately 1.69 million premises. Following these changes, customers seeking upgrades or new services will be required to switch to full-fibre broadband and digital phone services instead of the legacy copper network.
According to Openreach, the implementation of Stop Sell is triggered when a majority (75%) of premises connected to a specific exchange can access ultrafast Full Fibre. This shift aims at moving customers to newer, more advanced technologies as copper’s capability diminishes, promoting faster and more reliable digital infrastructure.
By early June, the Stop Sell rules will be enforced across 1,432 exchanges nationwide, affecting around 14.2 million properties. James Lilley, Openreach’s Managed Customer Migrations Director, emphasized that the Stop Sell program plays a crucial role in driving the UK towards a modern full fibre future.
Digital Voice, BT’s advanced home phone service, leverages digital calling over broadband technology. It offers contemporary features like Multi Call, three-way calling for conference calls, and call diversion to any phone number, including mobile phones. Upgrading to Digital Voice should not significantly impact how households use their phones, as the cost is integrated into a single package price without additional charges.
