EE customers are on high alert due to a resurgence of a text message scam. The fraudulent message prompts recipients to claim their nonexistent “EE reward points” before they expire by clicking on a link to a fake EE website. Reports indicate a growing number of incidents this month.
Concerned EE users have shared their experiences online, warning others to be cautious. One user mentioned receiving a deceptive text about rewards, while another admitted falling for the scam initially but realized it was fraudulent.
Phonely, a cybersecurity firm, has observed an increase in scam reports on its platform, with fake messages appearing to be from EE sent from random numbers. The company advises mobile users to be wary of unexpected messages regarding rewards or benefits that seem too good to be true.
Bryn Thompson, Phonely’s Marketing Director, emphasized the importance of vigilance, stating that scam messages are designed to appear authentic and can deceive unsuspecting individuals easily. He advised against clicking on links in unsolicited texts and recommended contacting mobile providers directly if in doubt.
EE has clarified that it does not operate a points or rewards program and has shared an example of the fraudulent message circulating. The company urges customers to ignore such messages and refrain from clicking on any embedded links.
The scam text falsely promises points to users, claiming they are eligible for a reward that will expire soon. EE reiterated that the message is a scam and warned against interacting with it or sharing personal information.
To stay safe, EE customers are advised not to engage with messages about reward points from unknown sources and to avoid clicking on any links provided.
